Privacy Policy
Pivot Lane LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.pivot-lane.com (the “Site”).
1. Information We Collect
We may collect the following information when you interact with our Site:
Name: Provided when you submit a contact or intake form.
Email address: Provided when you submit a contact or intake form.
Company name: Provided when you submit a contact or intake form.
Job title: Provided when you submit a contact or intake form.
Project details: Information you share about your project, including service type, project description, budget, and timeline preferences.
Usage data: Information collected automatically through cookies and analytics tools, such as your IP address, browser type, pages visited, and time spent on the Site.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and communicate with you about potential or ongoing projects.
Provide, maintain, and improve our services.
Understand how visitors use our Site so we can improve the user experience.
Comply with legal obligations.
3. Cookies and Analytics
Our Site uses cookies to ensure basic site functionality. We also use Google Analytics to collect anonymous data about how visitors interact with our Site. Google Analytics uses cookies to gather information such as pages visited, time on site, and referring sources. This data is aggregated and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on. You may also adjust your browser settings to refuse cookies, though this may affect your experience on the Site.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service providers: We may share information with trusted third-party tools that help us operate our business (e.g., Squarespace for website hosting, Google Analytics for site analytics). These providers are obligated to protect your information.
Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Form submissions and project-related communications are retained for the duration of our business relationship and a reasonable period thereafter.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our Site is hosted on Squarespace, which uses SSL encryption to help secure data transmitted between your browser and our Site. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of analytics tracking (see Section 3).
To exercise any of these rights, please contact us using the information in Section 9 below.
8. Third-Party Links
Our Site may contain links to third-party websites, such as scheduling tools or social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please use the Contact link/button here: www.pivot-lane.com, and send a message via the contact info provided.
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